Please note that we are only able to provide support as it relates to our software. If you have an issue with Medi-Cal, CMC or another seperate entity, we will do our best to answer your questions, however we can make no guarantees.

For phone support:
(949) 340-0164
Monday - Friday, 10 AM - 5 PM PST

For email support
Please email support@twilightmedia.net

Online Tutorials
The Twilight Billing dedicated support page. If you are having issues with Twilight Billing, please visit this page first.

Frequently Asked Questions (FAQ)
Answers to many of the most common questions regarding Twilight Billing and electronic claims submission. If you have a question, please look to see if it is answered here first, before contacting technical support.

CMC Error Codes
A list and explanation of the error codes sent with rejected claims

Downloads & Resources
Important downloads, including the Twilight Billing manual, as well as links and other important files.